Returns & Exchanges
At ALPHA 4X4, we want you to be fully satisfied with your premium apparel, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our goal is to ensure your gear fits perfectly and reflects your rugged lifestyle.
Return Process
- 1.Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
- 3.Ship It Back
Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the return, we will process your refund to the original payment method or ship out your new exchange item within 5 business days.